Yacht Management

Following an assessment of the vessel’s use and our client’s requirements for all aspects of care, including Deck, Engine, Hotel, and Crew, PrivatSea prepares and implements a personalised Operational Programme. While addressing every required detail, the Operational Programme guarantees that each yacht is operated in accordance with our clients’ wishes, both efficiently and safely within a pre-approved budget. Quarterly reports provide thorough and transparent updates on the status of each yacht.

Impeccable attention to detail is paid to provide only the highest quality products and materials during the procurement process for yachts under PrivatSea management. PrivatSea seeks the finest products at competitive prices to pass these benefits on to our clients. By leveraging our extensive network, PrivatSea provides full procurement and supply services including everything from victuals, parts, charts, supplies and equipment, securing the very best prices and delivery times for goods and services to maintain our clients’ yachts to the highest quality in performance and condition.

PrivatSea is fully certified in International Safety Management (ISM) and International Ship and Port Safety (ISPS) in addition to providing full Designated Person Ashore (DPA) services. Our fleet is maintained to the highest yacht safety and security standards, undertaking ISM and IPSP certifications including audits, inspections, and preparation of manuals. PrivatSea ensures all personnel are trained to the highest standard as providing uncompromising safety and security is paramount for our clients and the vessels in our care.

PrivatSea’s in-house yacht insurance specialist considers the requirements and operations of each vessel to advise our clients of the best insurance scheme for their needs. Always on hand, our specialist can tailor the scheme where required and, if unfortunate enough to be required, manage the progress of a claim from the moment an incident occurs to the final settlement on our clients’ behalf to remove the burden of stress. Our clients also benefit from exclusive rates, offered as part of our yacht management fleet through our assiduously selected leading international insurance brokers and underwriters.

Our Operation Agents and Custom Clearance Specialists provide full logistical support for transiting yachts and commercial vessels. Captains can depend on our experienced agents to assist with services including: berth availability, arrival and departure immigration formalities, clearances, advice regarding local cruising rules and regulations, transit log issuance, crew sign-on and sign-off, inbound or outbound flights for crew or guests, fuel supply, provisioning, canal dues, courier services, local tour arrangements and turnaround operation in all major Greek ports.

Our Agency Services are amongst the most sought-after as they relieve our clients of pressure, enabling them to enjoy their yachts to their full potential.

Our highly skilled operations personnel provide around-the-clock proactive logistical support to our fleet for smooth sailing. These services are specifically tailored to our clients’ needs and can be as detailed as required. Further support can be offered in Operational Management, Technical Support, Budgeting and Finance Reports, Safety and Security, Crew Placement, ISM/ISPS, and Marine Services. Our Voyage Operations services are here to relieve the related responsibilities of yacht ownership.

PrivatSea can provide specialised, highly qualified, and experienced staff for all yacht departments including Interior, Deck, Engine, Galley, Medical and, through specialised head-hunting agencies, specialised crew.

All crew undergo a screening process that can be tailored to reflect our clients’ requirements to provide a perfect fit for both duties and personalities.

PrivatSea prides itself on providing highly qualified, experienced crew members so that safety and service go uncompromised. To do this, PrivatSea tailors the service training for each department and works with some of the world’s most critically acclaimed luxury training companies to implement annual and bi-annual training for all crew members. Maintaining the highest level of knowledge and training ensures that the crews provided by PrivatSea remain invaluable to our clients by attending to every need.

All crew, Private or Commercial yacht crew, are employed under the Maritime Labour Convention (MLC) regulations to protect their rights as seafarers. All crew are issued with a Seafarers Employment Agreement (SEAs), each approved by the Marine and Coastguard Agency (MCA) and major flag states to protect both the crew members’ rights and the yacht owners’ interests by ensuring regulations are abided by and all remain correctly protected.

PrivatSea takes responsibility for crew payments in-house, preparing salary budgets and proposals of salary levels or adjustments where necessary, in cooperation with the vessel Captain and Management, so that our clients can rely on the very best service without the trouble of personnel management.

Under Captain review, PrivatSea manages the rotation and vacation schedules for crew members to guarantee that each vessel is always adequately staffed with the required personnel. Our Crew Department will also arrange urgent crew leave and replacements if required to ensure the vessel maintains a seamless performance even in unforeseen circumstances. All travel aspects are accounted for including air tickets, visas, transfers, and any required health procedures.

All PrivatSea crew members are fully certified in accordance with The International Convention on Standards of Training Certification and Watchkeeping (STCW – 2010 Manila Amendments) and the International Safety Management (ISM) code. All documentation and certificates of embarking seagoing personnel are monitored on an ongoing basis, and in the rare event of any deficiencies being detected, further actions are initiated to address this promptly. Ensuring that all crew members are certified provides peace of mind that all personnel will deliver a safe and reliable service for our clients.

Crew welfare is among our top priorities. In addition to P&I cover, we provide medical assistance to vessel crew and handle health claims from crew members in the event of illness or accident irrespective of where the PrivatSea fleet is located at the time. Providing these services removes our clients’ concerns surrounding the care of the crew, as we manage all aspects on their behalf.